Are you maximizing your inside business development and customer care efforts?

Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?

Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?

Have you ever cringed listening to what your customer care people say to your existing clients on the phone?

Sandler Fresno Presents:  A Strategic Customer Care Program Roundtable






Strategic Customer Care Program

Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies  Read more...

Active Listening Skills


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Sales Training with Sandler: Our Useful Sales Tools

Sales Tips: Sandler Rule #31: Close the Sale, or Close the File

Sales Tips: Sandler Rule #35: If Your Competition Is Doing It, ...

Sandler Training's Shaun Thomson explains Sandler Rule #35: "If Your Competition Is Doing It, Stop Doing It Right Away."


Mon 09/01

President's Club

Mon 09/01

Foundations - President's Club -

Tue 09/02

Strategic Customer Care

Sandler Store