| February 2016 | ||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
February 1st, 2016
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: The BAT of posture.
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
February 1st, 2016
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Uncovering the Prospect's Budjet
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
February 2nd, 2016
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Formula for Success
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
February 5th, 2016
8:30 am - 12:00 pm
Ongoing Reinforcement Training of the Sandler Management System for those enrolled in our Sandler Management Solutions® Program.
Topic: The Hiring Process:
A- Interviewing.
B- Assessments and Decision Making.
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
February 8th, 2016
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Getting momentum when we're stuck
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
February 8th, 2016
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:Identifying the Prospect's Decision Making Process
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
February 9th, 2016
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Client Development through Sales
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
February 15th, 2016
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: No Class in Observance of President Day!
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
February 15th, 2016
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: No Class in Observance of President Day
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
February 16th, 2016
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: On the Frontlines
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
February 22nd, 2016
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Pain
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
February 22nd, 2016
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Closing the Sale (Fulfillment and Post-Sell)
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
February 23rd, 2016
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Effective Communication
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
February 29th, 2016
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: LinkedIn as a prospecting tool
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
February 29th, 2016
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Improving your BAT-ting Average