Sandler Training Calendar
Sandler Sales & Management Training in Sacramento California
February 2018
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11 | 12 | 13 | 14 | 15 | 16 | 17 |
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Event Listings for February 2018
Foundations - President's Club -
Add to Calendar
02/05/2018 3:00 pm
02/05/2018 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Strategic Customer Care
Add to Calendar
02/06/2018 3:00 pm
02/06/2018 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Up-Selling and Cross-Selling
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Up-Selling and Cross-Selling
Foundations - President's Club -
Add to Calendar
02/12/2018 3:00 pm
02/12/2018 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Strategic Customer Care
Add to Calendar
02/13/2018 3:00 pm
02/13/2018 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Telephone and Email Communication
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Telephone and Email Communication
Foundations - President's Club -
Add to Calendar
02/19/2018 3:00 pm
02/19/2018 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Strategic Customer Care
Add to Calendar
02/20/2018 3:00 pm
02/20/2018 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Understanding Our Customers: Transactional Analysis
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Understanding Our Customers: Transactional Analysis
Foundations - President's Club -
Add to Calendar
02/26/2018 3:00 pm
02/26/2018 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Strategic Customer Care
Add to Calendar
02/27/2018 3:00 pm
02/27/2018 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Dealing with Difficult People
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Dealing with Difficult People