Sandler Training Calendar
Sandler Sales & Management Training in Sacramento California
April 2015
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Event Listings for April 2015
Strategic Customer Care
Add to Calendar
04/02/2015 8:30 am
04/02/2015 10:30 am
Strategic Customer Care
Topic: Breaking through your comfort zone
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: Breaking through your comfort zone
President's Club
Add to Calendar
04/06/2015 8:30 am
04/06/2015 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Foundations - President's Club -
Add to Calendar
04/06/2015 3:00 pm
04/06/2015 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Up Front Contract
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Up Front Contract
Strategic Customer Care
Add to Calendar
04/07/2015 3:00 pm
04/07/2015 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Breaking Through You Comfort Zone
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Breaking Through You Comfort Zone
Communication skills 101
Add to Calendar
04/08/2015 9:00 am
04/08/2015 2:00 pm
Communication skills 101
Communication Skills 101
Sandler Fresno Training Center
2300 Tulare street, Suite 200, Fresno, CA, 93721.
rdarwish@sandler.com
MM/DD/YYYY
9:00 am - 2:00 pm
2300 Tulare street, Suite 200, Fresno, CA, 93721.
Communication Skills 101
Strategic Customer Care
Add to Calendar
04/09/2015 8:30 am
04/09/2015 10:30 am
Strategic Customer Care
Topic: Up-Front Contracts
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: Up-Front Contracts
Sandler Management Solutions
Add to Calendar
04/10/2015 8:30 am
04/10/2015 12:00 pm
Sandler Management Solutions
Ongoing Reinforcement Training of the Sandler Management System for those enrolled in our Sandler Management Solutions® Program.
Topic:
1- The big 7 of Leadership.
2- Developing Your Personal Power.
3- Strategic Planning 101.
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 12:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Management System for those enrolled in our Sandler Management Solutions® Program.
Topic:
1- The big 7 of Leadership.
2- Developing Your Personal Power.
3- Strategic Planning 101.
President's Club
Add to Calendar
04/13/2015 8:30 am
04/13/2015 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Foundations - President's Club -
Add to Calendar
04/13/2015 3:00 pm
04/13/2015 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Identifying Reasons for Doing Business (PAIN)
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Identifying Reasons for Doing Business (PAIN)
Strategic Customer Care
Add to Calendar
04/14/2015 3:00 pm
04/14/2015 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Up-front Contracts
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Up-front Contracts
Dealing with difficult People boot camp
Add to Calendar
04/15/2015 9:00 am
04/15/2015 3:00 pm
Dealing with difficult People boot camp
Dealing with Difficult People Boot Camp
Sandler Fresno Training Center
rdarwish@sandler.com
MM/DD/YYYY
9:00 am - 3:00 pm
Dealing with Difficult People Boot Camp
Strategic Customer Care
Add to Calendar
04/16/2015 8:30 am
04/16/2015 10:30 am
Strategic Customer Care
Topic: Understanding our Customers DISC
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: Understanding our Customers DISC
President's Club
Add to Calendar
04/20/2015 8:30 am
04/20/2015 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Foundations - President's Club -
Add to Calendar
04/20/2015 3:00 pm
04/20/2015 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Questioning Strategies
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Questioning Strategies
Prospecting Clinic
Add to Calendar
04/21/2015 8:30 am
04/21/2015 12:30 am
Prospecting Clinic
Prospecting Clinic
2300 Tulare Street, Suite 200, Fresno, CA, 93721
rdarwish@sandler.com
MM/DD/YYYY
8:30 am - 12:30 am
Prospecting Clinic
Strategic Customer Care
Add to Calendar
04/21/2015 3:00 pm
04/21/2015 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Understanding our Customers DISC
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Understanding our Customers DISC
Strategic Customer Care
Add to Calendar
04/23/2015 8:30 am
04/23/2015 10:30 am
Strategic Customer Care
Topic: Questioning Techniques
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: Questioning Techniques
President's Club
Add to Calendar
04/27/2015 8:30 am
04/27/2015 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Foundations - President's Club -
Add to Calendar
04/27/2015 3:00 pm
04/27/2015 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Uncovering the Prospect's Budget
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Uncovering the Prospect's Budget
Strategic Customer Care
Add to Calendar
04/28/2015 3:00 pm
04/28/2015 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Questioning Techniques
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Questioning Techniques
Strategic Customer Care
Add to Calendar
04/30/2015 8:30 am
04/30/2015 10:30 am
Strategic Customer Care
Topic: Up-Selling and Cross-Selling
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: Up-Selling and Cross-Selling