Sandler Training Calendar

President's Club - Download event to Outlook

Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
June 6th, 2016
8:30 am - 10:30 am

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic: Negotiations Skills

Foundations - President's Club - - Download event to Outlook

Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
June 6th, 2016
3:00 pm - 5:00 pm

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic:

Strategic Customer Care - Download event to Outlook

Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
June 7th, 2016
3:00 pm - 4:30 pm

Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales

Topic: Understanding Our Customers: DISC

President's Club - Download event to Outlook

Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
June 13th, 2016
8:30 am - 10:30 am

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic: TBD

Foundations - President's Club - - Download event to Outlook

Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
June 13th, 2016
3:00 pm - 5:00 pm

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic:

Strategic Customer Care - Download event to Outlook

Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
June 14th, 2016
3:00 pm - 4:30 pm

Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales

Topic: Questioning Techniques

President's Club - Download event to Outlook

Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
June 20th, 2016
8:30 am - 10:30 am

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic: TBD

Foundations - President's Club - - Download event to Outlook

Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
June 20th, 2016
3:00 pm - 5:00 pm

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic:

Strategic Customer Care - Download event to Outlook

Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
June 21st, 2016
3:00 pm - 4:30 pm

Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales

Topic: Up-Selling and Cross-Selling

President's Club - Download event to Outlook

Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
June 27th, 2016
8:30 am - 10:30 am

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic: TBD

Foundations - President's Club - - Download event to Outlook

Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
June 27th, 2016
3:00 pm - 5:00 pm

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic:

Strategic Customer Care - Download event to Outlook

Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
June 28th, 2016
3:00 pm - 4:30 pm

Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales

Topic: Telephone and Email Communication