Sandler Training Calendar
Sandler Sales & Management Training in Sacramento California
July 2015
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Event Listings for July 2015
President's Club
Add to Calendar
07/06/2015 8:30 am
07/06/2015 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Mid Year Goal Review - BAT
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Mid Year Goal Review - BAT
Foundations - President's Club -
Add to Calendar
07/06/2015 3:00 pm
07/06/2015 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Questioning Strategies
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Questioning Strategies
Strategic Customer Care
Add to Calendar
07/07/2015 3:00 pm
07/07/2015 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Understanding Our Customers : Transactional Analysis
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Understanding Our Customers : Transactional Analysis
Strategic Customer Care
Add to Calendar
07/09/2015 8:30 am
07/09/2015 10:30 am
Strategic Customer Care
Topic: Understanding our Customers : Transactional Analysis
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: Understanding our Customers : Transactional Analysis
Sandler Management Solutions
Add to Calendar
07/10/2015 8:30 am
07/10/2015 12:00 pm
Sandler Management Solutions
Ongoing Reinforcement Training of the Sandler Management System for those enrolled in our Sandler Management Solutions® Program.
Topic:
Goals and Managing Change
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 12:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Management System for those enrolled in our Sandler Management Solutions® Program.
Topic:
Goals and Managing Change
President's Club
Add to Calendar
07/13/2015 8:30 am
07/13/2015 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Foundations - President's Club -
Add to Calendar
07/13/2015 3:00 pm
07/13/2015 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Questioning Strategies
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Questioning Strategies
Strategic Customer Care
Add to Calendar
07/14/2015 3:00 pm
07/14/2015 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Dealing with Difficult People
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Dealing with Difficult People
Strategic Customer Care Round Table
Add to Calendar
07/15/2015 8:30 am
07/15/2015 10:30 pm
Strategic Customer Care Round Table
A complimentary 2 hour round table discussion on customer service and communication challenges. we will share methods and strategies to remedy associated challenges, and you will leave with a plan to begin bettering the customer experience and communication in your office.
Fresno Sandler Training Center - 2300 Tulare street, Suite 200, Fresno, CA, 93721
rdarwish@sandler.com
MM/DD/YYYY
8:30 am - 10:30 pm
A complimentary 2 hour round table discussion on customer service and communication challenges. we will share methods and strategies to remedy associated challenges, and you will leave with a plan to begin bettering the customer experience and communication in your office.
Strategic Customer Care
Add to Calendar
07/16/2015 8:30 am
07/16/2015 10:30 am
Strategic Customer Care
Topic: Dealing with Difficult People
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: Dealing with Difficult People
President's Club
Add to Calendar
07/20/2015 8:30 am
07/20/2015 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Uncovering the Prospect's Budget - SES
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:
Uncovering the Prospect's Budget - SES
Foundations - President's Club -
Add to Calendar
07/20/2015 3:00 pm
07/20/2015 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Identifying the Prospects Decision Making Process
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Identifying the Prospects Decision Making Process
Strategic Customer Care
Add to Calendar
07/21/2015 3:00 pm
07/21/2015 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Formula for Success
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Formula for Success
President's Club
Add to Calendar
07/27/2015 8:30 am
07/27/2015 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Identifying the Prospect's Decision Making Process
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Identifying the Prospect's Decision Making Process
Foundations - President's Club -
Add to Calendar
07/27/2015 3:00 pm
07/27/2015 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Closing th Sale (Fulfillment & Post-Sell)
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Closing th Sale (Fulfillment & Post-Sell)
Strategic Customer Care
Add to Calendar
07/28/2015 3:00 pm
07/28/2015 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Client Development Through Sales
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Client Development Through Sales
Strategic Customer Care
Add to Calendar
07/30/2015 8:30 am
07/30/2015 10:30 am
Strategic Customer Care
Topic: Client Development Through Sales
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: Client Development Through Sales