Sandler Training Calendar
Sandler Sales & Management Training in Sacramento California
November 2014
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Event Listings for November 2014
President's Club
Add to Calendar
11/03/2014 8:30 am
11/03/2014 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Foundations - President's Club -
Add to Calendar
11/03/2014 3:00 pm
11/03/2014 5:00 pm
Foundations - President's Club -
Topic: Improving your BAT-ting Average
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Topic: Improving your BAT-ting Average
Strategic Customer Care
Add to Calendar
11/04/2014 3:00 pm
11/04/2014 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Client Development through Sales
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Client Development through Sales
Strategic Customer Care
Add to Calendar
11/06/2014 8:30 am
11/06/2014 10:30 am
Strategic Customer Care
Topic: Client Development through Sales
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: Client Development through Sales
Sandler Management Solutions
Add to Calendar
11/07/2014 8:30 am
11/07/2014 12:00 pm
Sandler Management Solutions
Ongoing Reinforcement Training of the Sandler Management System for those enrolled in our Sandler Management Solutions® Program.
Topic: Tactical Sales Management
Coaching /Role Plays / Ride Alongs
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 12:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Management System for those enrolled in our Sandler Management Solutions® Program.
Topic: Tactical Sales Management
Coaching /Role Plays / Ride Alongs
President's Club
Add to Calendar
11/10/2014 8:30 am
11/10/2014 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: from manual: Questioning Strategies and Pain (role play day)
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: from manual: Questioning Strategies and Pain (role play day)
Foundations - President's Club -
Add to Calendar
11/10/2014 3:00 pm
11/10/2014 5:00 pm
Foundations - President's Club -
Topic: Prospecting Behavior
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Topic: Prospecting Behavior
Executive Briefing
Add to Calendar
11/11/2014 10:00 am
11/11/2014 12:00 pm
Executive Briefing
Complimentary 2 hours Executive Briefing
Sandler Fresno Training Center
2300 Tulare street, suite 200, Fresno, Ca, 93721
rdarwish@sandler.com
MM/DD/YYYY
10:00 am - 12:00 pm
2300 Tulare street, suite 200, Fresno, Ca, 93721
Complimentary 2 hours Executive Briefing
Strategic Customer Care
Add to Calendar
11/11/2014 3:00 pm
11/11/2014 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Client Development through Sales
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Client Development through Sales
Strategic Customer Care Roundtable
Add to Calendar
11/12/2014 8:30 am
11/12/2014 10:30 am
Strategic Customer Care Roundtable
Complimentary Two Hours Strategic Customer Care Roundtable
Sandler Training Center
2300 Tulare street, Suite 200, Fresno, Ca, 93721.
rdarwish@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare street, Suite 200, Fresno, Ca, 93721.
Complimentary Two Hours Strategic Customer Care Roundtable
Strategic Customer Care
Add to Calendar
11/13/2014 8:30 am
11/13/2014 10:30 am
Strategic Customer Care
Topic: Client Development through Sales
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: Client Development through Sales
President's Club
Add to Calendar
11/17/2014 8:30 am
11/17/2014 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Non Manual Topic: CRM and Time/Territory/Account management strategies.
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Non Manual Topic: CRM and Time/Territory/Account management strategies.
Foundations - President's Club -
Add to Calendar
11/17/2014 3:00 pm
11/17/2014 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:Why have a System
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:Why have a System
Strategic Customer Care
Add to Calendar
11/18/2014 3:00 pm
11/18/2014 5:00 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: On the Frontlines
Sandler Fresno Training Center
2300 Tulare Street, Suite 200, Fresno, CA, 93721.
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare Street, Suite 200, Fresno, CA, 93721.
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: On the Frontlines
Strategic Customer Care
Add to Calendar
11/20/2014 8:30 am
11/20/2014 10:30 am
Strategic Customer Care
Topic: On the Frontlines
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: On the Frontlines
President's Club
Add to Calendar
11/24/2014 8:30 am
11/24/2014 10:30 am
President's Club
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: from manual: Budget (and all related things)(role play day)
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: from manual: Budget (and all related things)(role play day)
Foundations - President's Club -
Add to Calendar
11/24/2014 3:00 pm
11/24/2014 5:00 pm
Foundations - President's Club -
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: The Importance of Bonding & Rapport
Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
dale@sandler.com
MM/DD/YYYY
3:00 pm - 5:00 pm
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: The Importance of Bonding & Rapport
Strategic Customer Care
Add to Calendar
11/25/2014 3:00 pm
11/25/2014 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Effective Communication
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Effective Communication
Strategic Customer Care
Add to Calendar
11/27/2014 8:30 am
11/27/2014 10:30 am
Strategic Customer Care
Topic: Effective Communication
Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
8:30 am - 10:30 am
2300 Tulare st. Suite 200
Fresno, CA, 93720
Topic: Effective Communication