President's Club

Add to Calendar 11/02/2015 8:30 am 11/02/2015 10:30 am President's Club Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: TBD Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

Foundations - President's Club -

Add to Calendar 11/02/2015 3:00 pm 11/02/2015 5:00 pm Foundations - President's Club - Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: Prospecting Behavior Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

Strategic Customer Care

Add to Calendar 11/03/2015 3:00 pm 11/03/2015 4:30 pm Strategic Customer Care Are you maximizing your inside business development and customer care efforts? • Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity? • Do they too often provide “free consulting” and give out free information to people “shopping around”? • Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs? • Have you ever cringed listening to what your inside people say to prospects on the phone? • Is there more business available, but sales are often missed? Program Overview: Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include: • What Do Customers Really Want? • Effective Communication • Breaking through your comfort zone • Understanding our customer DISC profile • Mastering questioning techniques • Upselling and Cross selling • Telephone and Email Communication • Dealing with difficult people • Formula for success • Client development through sales Topic: Dealing with Difficult People Sandler Training Fresno 2300 Tulare St. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

President's Club

Add to Calendar 11/09/2015 8:30 am 11/09/2015 10:30 am President's Club Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: TBD Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

Foundations - President's Club -

Add to Calendar 11/09/2015 3:00 pm 11/09/2015 5:00 pm Foundations - President's Club - Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: Why Have a System Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

Executive Briefing

Add to Calendar 11/10/2015 10:00 am 11/10/2015 12:00 pm Executive Briefing This Executive Briefing will provide you with some proven tools and information that you can use immediately in your business to improve sales performance. Learn how to change the "Behavior Dynamics" of your sales division to successfully sell in the new economy. This is a Free Event Sandler Training Fresno 2300 Tulare Street, Suite 200 Fresno, CA 93721 rdarwish@sandler.com MM/DD/YYYY

Strategic Customer Care

Add to Calendar 11/10/2015 3:00 pm 11/10/2015 4:30 pm Strategic Customer Care Are you maximizing your inside business development and customer care efforts? • Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity? • Do they too often provide “free consulting” and give out free information to people “shopping around”? • Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs? • Have you ever cringed listening to what your inside people say to prospects on the phone? • Is there more business available, but sales are often missed? Program Overview: Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include: • What Do Customers Really Want? • Effective Communication • Breaking through your comfort zone • Understanding our customer DISC profile • Mastering questioning techniques • Upselling and Cross selling • Telephone and Email Communication • Dealing with difficult people • Formula for success • Client development through sales Topic: Formula for Success Sandler Training Fresno 2300 Tulare St. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

Strategic Customer Care Round Table

Add to Calendar 11/11/2015 8:30 am 11/11/2015 10:00 pm Strategic Customer Care Round Table A complimentary 2 hour round table discussion on customer service and communication challenges. We will share methods and strategies to remedy associated challenges, and you will leave with a plan to begin bettering the customer experience and communication in your office. Sandler Training Fresno 2300 Tulare Street, Suite 200 Fresno, CA 93721 rdarwish@sandler.com MM/DD/YYYY

Prospecting Clinic

Add to Calendar 11/13/2015 9:00 am 11/13/2015 3:00 pm Prospecting Clinic Warm calls, cold calls, referral calls, cold canvassing, all require preparation, understanding, and some guts to be effective. In this workshop you'll learn a systematic method of making prospecting calls that will set you apart from other salespeople in the eyes of the prospect and get you in front of more decision makers with less stress...predictably. Using Sandler prospecting strategies doesn't require that you abandon everything you already know. What you'll learn is how to integrate your own best techniques into a far more effective framework. Think of the workshop as an opportunity to stop and look at what you are doing...and how you can do it better. Registration fee (Lunch Included) $299.00 2300 Tulare street, Suite 200, Fresno, CA, 93721 rdarwish@sandler.com MM/DD/YYYY

President's Club

Add to Calendar 11/16/2015 8:30 am 11/16/2015 10:30 am President's Club Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: TBD Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

Foundations - President's Club -

Add to Calendar 11/16/2015 3:00 pm 11/16/2015 5:00 pm Foundations - President's Club - Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: Goal Settings Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

Strategic Customer Care

Add to Calendar 11/17/2015 3:00 pm 11/17/2015 4:30 pm Strategic Customer Care Are you maximizing your inside business development and customer care efforts? • Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity? • Do they too often provide “free consulting” and give out free information to people “shopping around”? • Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs? • Have you ever cringed listening to what your inside people say to prospects on the phone? • Is there more business available, but sales are often missed? Program Overview: Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include: • What Do Customers Really Want? • Effective Communication • Breaking through your comfort zone • Understanding our customer DISC profile • Mastering questioning techniques • Upselling and Cross selling • Telephone and Email Communication • Dealing with difficult people • Formula for success • Client development through sales Topic: Client Development Through Sales Sandler Training Fresno 2300 Tulare St. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

No Pressure Sales Calls

Add to Calendar 11/18/2015 9:00 am 11/18/2015 3:00 pm No Pressure Sales Calls Sandler Prospecting Clinic teacher you how to eliminate call reluctance forever, engage the prospect in the first 30 seconds, discover the prospects reasons to see you and have the prospect invite you in. Registration Fee $299 - Lunch Included Sandler Training Fresno 2300 Tulare Street Suite 200 Fresno CA 93721 rdarwish@sandler.com MM/DD/YYYY

President's Club

Add to Calendar 11/23/2015 8:30 am 11/23/2015 10:30 am President's Club Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: TBD Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

Foundations - President's Club -

Add to Calendar 11/23/2015 3:00 pm 11/23/2015 5:00 pm Foundations - President's Club - Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: Happy Thanksgiving Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

Strategic Customer Care

Add to Calendar 11/24/2015 3:00 pm 11/24/2015 4:30 pm Strategic Customer Care Are you maximizing your inside business development and customer care efforts? • Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity? • Do they too often provide “free consulting” and give out free information to people “shopping around”? • Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs? • Have you ever cringed listening to what your inside people say to prospects on the phone? • Is there more business available, but sales are often missed? Program Overview: Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include: • What Do Customers Really Want? • Effective Communication • Breaking through your comfort zone • Understanding our customer DISC profile • Mastering questioning techniques • Upselling and Cross selling • Telephone and Email Communication • Dealing with difficult people • Formula for success • Client development through sales Topic: On the Frontlines Sandler Training Fresno 2300 Tulare St. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

President's Club

Add to Calendar 11/30/2015 8:30 am 11/30/2015 10:30 am President's Club Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: TBD Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

Foundations - President's Club -

Add to Calendar 11/30/2015 3:00 pm 11/30/2015 5:00 pm Foundations - President's Club - Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: Goal Setting Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY