President's Club

Add to Calendar 12/01/2014 8:30 am 12/01/2014 10:30 am President's Club Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: Your pick (or i will) day. Come prepared with topic(s) of interest please. (role play day) Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

Foundations - President's Club -

Add to Calendar 12/01/2014 3:00 pm 12/01/2014 5:00 pm Foundations - President's Club - Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: Elements and Terms of an Up-Front Contract Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

Cold Calling Clinic

Add to Calendar 12/02/2014 8:30 am 12/02/2014 12:00 pm Cold Calling Clinic Cold Calling Clinic Sandler Fresno Training Center 2300 Tulare street, Suite 200, Fresno, Ca, 93720. rdarwish@sandler.com MM/DD/YYYY

Strategic Customer Care

Add to Calendar 12/02/2014 3:00 pm 12/02/2014 4:30 pm Strategic Customer Care Are you maximizing your inside business development and customer care efforts? • Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity? • Do they too often provide “free consulting” and give out free information to people “shopping around”? • Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs? • Have you ever cringed listening to what your inside people say to prospects on the phone? • Is there more business available, but sales are often missed? Program Overview: Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include: • What Do Customers Really Want? • Effective Communication • Breaking through your comfort zone • Understanding our customer DISC profile • Mastering questioning techniques • Upselling and Cross selling • Telephone and Email Communication • Dealing with difficult people • Formula for success • Client development through sales Topic: Breaking through Your Comfort Zone Sandler Training Fresno 2300 Tulare St. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

Strategic Customer Care

Add to Calendar 12/04/2014 8:30 am 12/04/2014 10:30 am Strategic Customer Care Topic: Breaking through Your Comfort Zone Sandler Training Fresno 2300 Tulare st. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

Sandler Management Solutions

Add to Calendar 12/05/2014 8:30 am 12/05/2014 12:00 pm Sandler Management Solutions Ongoing Reinforcement Training of the Sandler Management System for those enrolled in our Sandler Management Solutions® Program. Topic:Sales Skill Practice / Goal Setting / Career Management - Your Talent Management Process. Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

President's Club

Add to Calendar 12/08/2014 8:30 am 12/08/2014 10:30 am President's Club Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: TBD Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

When:

December 8th, 2014
8:30 am - 10:30 am

Where:

Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic: TBD

Foundations - President's Club -

Add to Calendar 12/08/2014 3:00 pm 12/08/2014 5:00 pm Foundations - President's Club - Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic:Identifying Reasons for Doing Business (PAIN) Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

When:

December 8th, 2014
3:00 pm - 5:00 pm

Where:

Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic:Identifying Reasons for Doing Business (PAIN)

Executive Briefing

Add to Calendar 12/09/2014 10:00 am 12/09/2014 12:00 pm Executive Briefing Complimentary 2 Hours Executive Briefing for invited Business Owners, Sales Managers and Salespeople. Sandler Fresno Training Center 2300 Tulare Street, Suite 200, Fresno, CA, 93721 rdarwish@sandler.com MM/DD/YYYY

When:

December 9th, 2014
10:00 am - 12:00 pm

Where:

Sandler Fresno Training Center
2300 Tulare Street, Suite 200, Fresno, CA, 93721

Complimentary 2 Hours Executive Briefing for invited Business Owners, Sales Managers and Salespeople.

Details / Register for this Event

Strategic Customer Care

Add to Calendar 12/09/2014 3:00 pm 12/09/2014 4:30 pm Strategic Customer Care Are you maximizing your inside business development and customer care efforts? • Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity? • Do they too often provide “free consulting” and give out free information to people “shopping around”? • Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs? • Have you ever cringed listening to what your inside people say to prospects on the phone? • Is there more business available, but sales are often missed? Program Overview: Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include: • What Do Customers Really Want? • Effective Communication • Breaking through your comfort zone • Understanding our customer DISC profile • Mastering questioning techniques • Upselling and Cross selling • Telephone and Email Communication • Dealing with difficult people • Formula for success • Client development through sales Topic: No Class Today Sandler Training Fresno 2300 Tulare St. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

When:

December 9th, 2014
3:00 pm - 4:30 pm

Where:

Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720

Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales

Topic: No Class Today

Round Table

Add to Calendar 12/10/2014 8:30 am 12/10/2014 10:30 am Round Table This session is from our Strategic Customer Care Program which allows front line to learn the best way to deal with difficult customers and clients, to communicate on a professional level, and how to take clients to the next step. Fresno Sandler Training Center 2300 Tulare Street, Suite 200, Fresno, CA, 93721 rdarwish@sandler.com MM/DD/YYYY

When:

December 10th, 2014
8:30 am - 10:30 am

Where:

Fresno Sandler Training Center
2300 Tulare Street, Suite 200, Fresno, CA, 93721

This session is from our Strategic Customer Care Program which allows front line to learn the best way to deal with difficult customers and clients, to communicate on a professional level, and how to take clients to the next step.

Details / Register for this Event

Strategic Customer Care

Add to Calendar 12/11/2014 8:30 am 12/11/2014 10:30 am Strategic Customer Care Topic: No Class Today Sandler Training Fresno 2300 Tulare st. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

When:

December 11th, 2014
8:30 am - 10:30 am

Where:

Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720

Topic: No Class Today

President's Club

Add to Calendar 12/15/2014 8:30 am 12/15/2014 10:30 am President's Club Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: TBD Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

When:

December 15th, 2014
8:30 am - 10:30 am

Where:

Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic: TBD

Foundations - President's Club -

Add to Calendar 12/15/2014 3:00 pm 12/15/2014 5:00 pm Foundations - President's Club - Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: Questioning Strategies Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

When:

December 15th, 2014
3:00 pm - 5:00 pm

Where:

Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic: Questioning Strategies

Strategic Customer Care

Add to Calendar 12/16/2014 3:00 pm 12/16/2014 4:30 pm Strategic Customer Care Are you maximizing your inside business development and customer care efforts? • Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity? • Do they too often provide “free consulting” and give out free information to people “shopping around”? • Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs? • Have you ever cringed listening to what your inside people say to prospects on the phone? • Is there more business available, but sales are often missed? Program Overview: Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include: • What Do Customers Really Want? • Effective Communication • Breaking through your comfort zone • Understanding our customer DISC profile • Mastering questioning techniques • Upselling and Cross selling • Telephone and Email Communication • Dealing with difficult people • Formula for success • Client development through sales Topic: No Class Today Sandler Training Fresno 2300 Tulare St. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

When:

December 16th, 2014
3:00 pm - 4:30 pm

Where:

Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720

Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales

Topic: No Class Today

Strategic Customer Care

Add to Calendar 12/18/2014 8:30 am 12/18/2014 10:30 am Strategic Customer Care Topic: No Class Today Sandler Training Fresno 2300 Tulare st. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

When:

December 18th, 2014
8:30 am - 10:30 am

Where:

Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720

Topic: No Class Today

President's Club

Add to Calendar 12/22/2014 8:30 am 12/22/2014 10:30 am President's Club Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: TBD Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

When:

December 22nd, 2014
8:30 am - 10:30 am

Where:

Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic: TBD

Foundations - President's Club -

Add to Calendar 12/22/2014 3:00 pm 12/22/2014 5:00 pm Foundations - President's Club - Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: Uncovering the Prospect's Budget Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

When:

December 22nd, 2014
3:00 pm - 5:00 pm

Where:

Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic: Uncovering the Prospect's Budget

Strategic Customer Care

Add to Calendar 12/23/2014 3:00 pm 12/23/2014 4:30 pm Strategic Customer Care Are you maximizing your inside business development and customer care efforts? • Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity? • Do they too often provide “free consulting” and give out free information to people “shopping around”? • Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs? • Have you ever cringed listening to what your inside people say to prospects on the phone? • Is there more business available, but sales are often missed? Program Overview: Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include: • What Do Customers Really Want? • Effective Communication • Breaking through your comfort zone • Understanding our customer DISC profile • Mastering questioning techniques • Upselling and Cross selling • Telephone and Email Communication • Dealing with difficult people • Formula for success • Client development through sales Topic: No Class Today Sandler Training Fresno 2300 Tulare St. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

When:

December 23rd, 2014
3:00 pm - 4:30 pm

Where:

Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720

Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales

Topic: No Class Today

Strategic Customer Care

Add to Calendar 12/25/2014 8:30 am 12/25/2014 10:30 am Strategic Customer Care Topic: No Class Today Sandler Training Fresno 2300 Tulare st. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

When:

December 25th, 2014
8:30 am - 10:30 am

Where:

Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720

Topic: No Class Today

President's Club

Add to Calendar 12/29/2014 8:30 am 12/29/2014 10:30 am President's Club Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: TBD Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

When:

December 29th, 2014
8:30 am - 10:30 am

Where:

Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic: TBD

Foundations - President's Club -

Add to Calendar 12/29/2014 3:00 pm 12/29/2014 5:00 pm Foundations - President's Club - Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program. Topic: Identifying the Prospect's Decision Making Process Sandler Training Center Fresno 2300 Tulare, Suite 200 Fresno CA 93721 559-412-8178 dale@sandler.com MM/DD/YYYY

When:

December 29th, 2014
3:00 pm - 5:00 pm

Where:

Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178

Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.

Topic: Identifying the Prospect's Decision Making Process

Strategic Customer Care

Add to Calendar 12/30/2014 3:00 pm 12/30/2014 4:30 pm Strategic Customer Care Are you maximizing your inside business development and customer care efforts? • Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity? • Do they too often provide “free consulting” and give out free information to people “shopping around”? • Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs? • Have you ever cringed listening to what your inside people say to prospects on the phone? • Is there more business available, but sales are often missed? Program Overview: Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include: • What Do Customers Really Want? • Effective Communication • Breaking through your comfort zone • Understanding our customer DISC profile • Mastering questioning techniques • Upselling and Cross selling • Telephone and Email Communication • Dealing with difficult people • Formula for success • Client development through sales Topic: Up-Front Contract Sandler Training Fresno 2300 Tulare St. Suite 200 Fresno, CA, 93720 dale@sandler.com MM/DD/YYYY

When:

December 30th, 2014
3:00 pm - 4:30 pm

Where:

Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720

Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales

Topic: Up-Front Contract