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Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
December 1st, 2014
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Your pick (or i will) day. Come prepared with topic(s) of interest please. (role play day)
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
December 1st, 2014
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Elements and Terms of an Up-Front Contract
Location: Sandler Fresno Training Center
2300 Tulare street, Suite 200,
Fresno, Ca, 93720.
December 2nd, 2014
8:30 am - 12:00 pm
Cold Calling Clinic
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
December 2nd, 2014
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Breaking through Your Comfort Zone
Location: Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
December 4th, 2014
8:30 am - 10:30 am
Topic: Breaking through Your Comfort Zone
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
December 5th, 2014
8:30 am - 12:00 pm
Ongoing Reinforcement Training of the Sandler Management System for those enrolled in our Sandler Management Solutions® Program.
Topic:Sales Skill Practice / Goal Setting / Career Management - Your Talent Management Process.
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
December 8th, 2014
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
December 8th, 2014
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic:Identifying Reasons for Doing Business (PAIN)
Location: Sandler Fresno Training Center
2300 Tulare Street, Suite 200, Fresno, CA, 93721
December 9th, 2014
10:00 am - 12:00 pm
Complimentary 2 Hours Executive Briefing for invited Business Owners, Sales Managers and Salespeople.
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
December 9th, 2014
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: No Class Today
Location: Fresno Sandler Training Center
2300 Tulare Street, Suite 200, Fresno, CA, 93721
December 10th, 2014
8:30 am - 10:30 am
This session is from our Strategic Customer Care Program which allows front line to learn the best way to deal with difficult customers and clients, to communicate on a professional level, and how to take clients to the next step.
Location: Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
December 11th, 2014
8:30 am - 10:30 am
Topic: No Class Today
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
December 15th, 2014
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
December 15th, 2014
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Questioning Strategies
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
December 16th, 2014
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: No Class Today
Location: Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
December 18th, 2014
8:30 am - 10:30 am
Topic: No Class Today
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
December 22nd, 2014
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
December 22nd, 2014
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Uncovering the Prospect's Budget
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
December 23rd, 2014
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: No Class Today
Location: Sandler Training Fresno
2300 Tulare st. Suite 200
Fresno, CA, 93720
December 25th, 2014
8:30 am - 10:30 am
Topic: No Class Today
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
December 29th, 2014
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
December 29th, 2014
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Identifying the Prospect's Decision Making Process
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
December 30th, 2014
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Up-Front Contract