Sandler Training Calendar
Sandler Sales & Management Training in Sacramento California
Event Listings for November 10th, 2015
Executive Briefing
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11/10/2015 10:00 am
11/10/2015 12:00 pm
Executive Briefing
This Executive Briefing will provide you with some proven tools and information that you can use immediately in your business to improve sales performance. Learn how to change the "Behavior Dynamics" of your sales division to successfully sell in the new economy.
This is a Free Event
Sandler Training Fresno
2300 Tulare Street, Suite 200
Fresno, CA 93721
rdarwish@sandler.com
MM/DD/YYYY
10:00 am - 12:00 pm
2300 Tulare Street, Suite 200
Fresno, CA 93721
This Executive Briefing will provide you with some proven tools and information that you can use immediately in your business to improve sales performance. Learn how to change the "Behavior Dynamics" of your sales division to successfully sell in the new economy.
This is a Free Event
Strategic Customer Care
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11/10/2015 3:00 pm
11/10/2015 4:30 pm
Strategic Customer Care
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Formula for Success
Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
dale@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
2300 Tulare St. Suite 200
Fresno, CA, 93720
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Formula for Success