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Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
November 2nd, 2015
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
November 2nd, 2015
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Prospecting Behavior
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
November 3rd, 2015
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Dealing with Difficult People
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
November 9th, 2015
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
November 9th, 2015
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Why Have a System
Location: Sandler Training Fresno
2300 Tulare Street, Suite 200
Fresno, CA 93721
November 10th, 2015
10:00 am - 12:00 pm
This Executive Briefing will provide you with some proven tools and information that you can use immediately in your business to improve sales performance. Learn how to change the "Behavior Dynamics" of your sales division to successfully sell in the new economy.
This is a Free Event
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
November 10th, 2015
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Formula for Success
Location: Sandler Training Fresno
2300 Tulare Street, Suite 200
Fresno, CA 93721
November 11th, 2015
8:30 am - 10:00 pm
A complimentary 2 hour round table discussion on customer service and communication challenges. We will share methods and strategies to remedy associated challenges, and you will leave with a plan to begin bettering the customer experience and communication in your office.
Location: 2300 Tulare street, Suite 200, Fresno, CA, 93721
November 13th, 2015
9:00 am - 3:00 pm
Warm calls, cold calls, referral calls, cold canvassing, all require preparation, understanding, and some guts to be effective. In this workshop you'll learn a systematic method of making prospecting calls that will set you apart from other salespeople in the eyes of the prospect and get you in front of more decision makers with less stress...predictably. Using Sandler prospecting strategies doesn't require that you abandon everything you already know. What you'll learn is how to integrate your own best techniques into a far more effective framework. Think of the workshop as an opportunity to stop and look at what you are doing...and how you can do it better.
Registration fee (Lunch Included) $299.00
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
November 16th, 2015
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
November 16th, 2015
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Goal Settings
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
November 17th, 2015
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: Client Development Through Sales
Location: Sandler Training Fresno
2300 Tulare Street Suite 200
Fresno CA 93721
November 18th, 2015
9:00 am - 3:00 pm
Sandler Prospecting Clinic teacher you how to eliminate call reluctance forever, engage the prospect in the first 30 seconds, discover the prospects reasons to see you and have the prospect invite you in.
Registration Fee $299 - Lunch Included
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
November 23rd, 2015
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
November 23rd, 2015
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Happy Thanksgiving
Location: Sandler Training Fresno
2300 Tulare St. Suite 200
Fresno, CA, 93720
November 24th, 2015
3:00 pm - 4:30 pm
Are you maximizing your inside business development and customer care efforts?
• Do your customer service and inside salespeople have the skills and confidence to recognize a business opportunity?
• Do they too often provide “free consulting” and give out free information to people “shopping around”?
• Do they lack the questioning and qualifying skills to get to the heart of the prospect’s needs?
• Have you ever cringed listening to what your inside people say to prospects on the phone?
• Is there more business available, but sales are often missed?
Program Overview:
Sandler’s Strategic Customer Care Program is unlike any training available. This is not a “quick fix”, short-term solution to success. It provides long-term, incremental reinforcement training and coaching to ensure a return on the training investment. In addition to proven technical skills, positive attitudes and productive behaviors are developed to effectively implement winning strategies. Modules include:
• What Do Customers Really Want?
• Effective Communication
• Breaking through your comfort zone
• Understanding our customer DISC profile
• Mastering questioning techniques
• Upselling and Cross selling
• Telephone and Email Communication
• Dealing with difficult people
• Formula for success
• Client development through sales
Topic: On the Frontlines
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
November 30th, 2015
8:30 am - 10:30 am
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: TBD
Location: Sandler Training Center Fresno
2300 Tulare, Suite 200
Fresno CA 93721
559-412-8178
November 30th, 2015
3:00 pm - 5:00 pm
Ongoing Reinforcement Training of the Sandler Selling System® for those enrolled in our President's Club Program.
Topic: Goal Setting